This Privacy Policy explains how 39 gl collects, uses, stores, and protects the personal information of Filipino players in compliance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173). Please read it carefully before registering or providing any personal information to 39 gl.
A plain-English summary of our core privacy practices — the full legal text is in the sections below
39 gl processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the National Privacy Commission's implementing rules and regulations.
39 gl collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and PAGCOR-mandated regulatory compliance.
39 gl does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used only for the operational purposes described in this Policy.
All data transmitted between your browser and the 39 gl platform is encrypted using industry-standard SSL/TLS technology. Stored personal data is protected by layered access controls and encryption at rest.
As a Filipino data subject, you have the right to access, correct, erase, restrict, and object to the processing of your personal data. 39 gl provides clear channels to exercise each of these rights.
In the event of a personal data breach that poses a real risk to affected players, 39 gl will notify the National Privacy Commission and affected data subjects within 72 hours of becoming aware of the breach.
39 gl ("we", "us", "our") is an online gaming platform accessible at 39gl.net, operated for the Philippine market and serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. 39 gl operates within a PAGCOR-compliant regulatory framework and is committed to the responsible handling of all personal data entrusted to us by our players.
For purposes of the Data Privacy Act of 2012 (Republic Act No. 10173), 39 gl acts as the Personal Information Controller with respect to the personal data of registered players and website visitors. Our Data Protection Officer ("DPO") can be contacted at [email protected] with the subject line "Data Privacy Request."
This Privacy Policy applies to all personal data processed by 39 gl in connection with your use of the 39 gl platform, including:
This Policy does not apply to any third-party websites, services, or platforms linked to or from the 39 gl site. 39 gl is not responsible for the privacy practices of those third parties and encourages you to review their respective privacy policies.
39 gl collects the following categories of personal data, depending on how you interact with the platform:
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration, KYC age verification, PAGCOR compliance |
| Contact Data | Mobile number (Globe, Smart, DITO), email address, residential address | Account communication, 2FA codes, support correspondence |
| Identity Documents | Philippine ID (SSS, PhilSys, driver's license, passport), selfie photos | KYC identity verification, fraud prevention, PAGCOR regulatory reporting |
| Financial Data | GCash number, PayMaya account, bank account details (last 4 digits), transaction records | Payment processing, withdrawal verification, AML compliance |
| Gaming Data | Game history, bet amounts, session durations, win/loss records, bonus usage | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features used, click paths, time on site | Platform improvement, user experience optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Dispute resolution, quality assurance, staff training |
39 gl collects personal data through the following means:
Under the Data Privacy Act of 2012, 39 gl processes personal data on the following lawful bases:
39 gl uses the personal data collected for the following specific and clearly defined purposes:
39 gl does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances, each subject to appropriate confidentiality and data processing agreements:
All third parties with whom 39 gl shares personal data are bound by contractual data processing agreements requiring them to handle your data in accordance with the Data Privacy Act of 2012 and this Privacy Policy.
The 39 gl platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and collect analytical data. The following categories of cookies are used:
You may control cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the 39 gl login and gaming features. A cookie consent banner is displayed on your first visit to 39gl.net, giving you the option to accept or configure non-essential cookies.
39 gl retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & KYC data | Duration of account + 5 years after closure | PAGCOR regulatory requirement, AMLA compliance |
| Financial transaction records | 10 years from date of transaction | Anti-Money Laundering Act (AMLA) obligation |
| Gaming history | Duration of account + 3 years after closure | Dispute resolution, regulatory reporting |
| Support communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical & usage data | 13 months from collection | Security monitoring, platform analytics |
| Marketing consent records | Until withdrawal of consent + 2 years | Evidence of lawful marketing basis |
39 gl implements technical, organisational, and physical security measures appropriate to the sensitivity and volume of personal data we process. These include:
While 39 gl takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are encouraged to use a strong, unique password for your 39 gl account and enable two-factor authentication to further protect your account from unauthorised access.
Under the Data Privacy Act of 2012, registered 39 gl players have the following rights with respect to their personal data. You may exercise any of these rights by contacting our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." 39 gl will respond within 15 working days.
Request a copy of the personal data 39 gl holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data in your 39 gl account.
Request deletion of personal data where retention is no longer necessary or lawful, subject to regulatory obligations.
Request restriction of processing in certain circumstances, such as while a data accuracy dispute is being resolved.
Object to processing based on legitimate interests, particularly with respect to direct marketing communications.
Request a machine-readable copy of data you provided to 39 gl where technically feasible.
Lodge a complaint with the National Privacy Commission (NPC) if you believe 39 gl has mishandled your personal data.
Withdraw consent to processing at any time where consent was the legal basis, without affecting prior lawful processing.
The 39 gl platform is strictly restricted to individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. 39 gl does not knowingly collect, process, or retain personal data from minors.
Age verification is a mandatory step in the 39 gl registration and KYC process. Any account where the registered user is found to be below the age of 21 will be immediately suspended, any balances held will be returned to the deposit source, and all personal data will be deleted in accordance with this Policy.
The 39 gl platform may contain links to or integrations with third-party services — including payment providers (GCash, PayMaya), game technology providers, and customer support tools. These third-party services operate under their own privacy policies, which are independent of this document.
39 gl is not responsible for the privacy practices, data handling standards, or security measures of any third-party service. When you interact with a third-party service accessed through or in connection with the 39 gl platform — such as completing a GCash payment — you are subject to that provider's privacy policy in addition to this one.
39 gl recommends that you review the privacy policies of all third-party services you interact with. The inclusion of a third-party service in the 39 gl platform does not constitute an endorsement of that service's privacy practices.
39 gl reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or National Privacy Commission guidelines. The effective date at the top of this document will be updated to reflect the date of the most recent revision.
Where amendments are material — meaning they affect your rights as a data subject or change how 39 gl processes your personal data in a significant way — we will provide advance notice via email to your registered address and/or a prominent notification on the 39 gl platform prior to the changes taking effect.
Your continued use of the 39 gl platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Policy, you may request account closure by contacting our support team.
If you have questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 39 gl, please contact our Data Protection Officer through the following channels:
We keep your information secure, process it transparently, and give you control over it. Ready to explore the full 39 gl casino experience?